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The entire checkout process at Subterranean Press is secured using an SSL certificate - the information you send to us is encrypted and cannot be deciphered by third parties. Credit card purchases are also handled using an online payment gateway which securely processes your payment, so we never store your credit card information.

Important Notes and Terms of Service:

US Shipping for magazines is included in the purchase price. Shipping is charged on all books from other publishers including preorders. Most Subterranean Press preorders have Free US Shipping, although this may be a limited time only offer. Shipping for preorders is charged based on individual shipments for each book. We cannot hold books to ship together.

For Non-US addresses, you will be charged shipping now based on estimated shipping fees. Additional shipping fees may be required before your order can ship. If your credit card is declined when we process the final shipping fees, we will attempt to contact you for payment. Your item will not ship until payment is received for the shipping costs.

When you order certain specials or multiple items, the system may not always add the correct postage. We will correct any postage problems manually when we process your order. You may see a second transaction on your credit card for this modification or we may have to send you an additional PayPal invoice.

Unfortunately, we cannot allow Savings Certificates or Coupon Codes to be applied toward shipping charges due to the fees the post office charges us for these packages.

By placing your order via our website, you agree that your order may be cancelled at any time for any reason.

We do not always see comments made on PayPal orders, so if you have any special needs or requests, please be sure to REPLY to your ORDER CONFIRMATION email with that information. We will reply to confirm we received it.

If you request a refund for an order placed via PayPal, and you are outside the standard 60 days PayPal allows for a refund, we can still issue your refund via PayPal but it will be as a new payment to you and you will be responsible for any fees incurred during this process. These are PayPal's rules and we have no control over them. Thank you for your understanding.